At Electric Future, we take pride in the quality and durability of our electric scooters. We are confident in the reliability of our products, which is why we offer a 2-year manufacturer warranty on the X8 Electric Scooter.
This warranty ensures that if your X8 experiences any manufacturing defects or malfunctions within the warranty period, we will provide assistance in resolving the issue. Depending on the nature of the fault, we offer two options for resolution.
Firstly, if the fault requires professional expertise, we encourage you to send the scooter to our authorized repair center. Our skilled technicians will diagnose and repair the scooter using genuine X8 parts to ensure optimal performance. Please note that you will need to keep the original packaging box, as it is required for safe transportation of the scooter to the repair center. Our courier partners will not accept the scooter without proper packaging.
Alternatively, for minor issues that can be easily addressed, we can send the necessary replacement parts directly to you. These parts include the motor, computer, mudguard, and battery. By following our detailed instructions and using the provided parts, you can repair your X8 scooter yourself, saving time and effort.
It is important to note that the warranty does not cover accidental damage or general wear and tear resulting from regular use of the scooter. Additionally, the warranty is not a substitute for insurance coverage, which may offer broader protection against unforeseen circumstances. We strongly recommend considering suitable insurance options to ensure comprehensive coverage for your AOVO Pro scooter.
Our dedicated customer support team is available to assist you with any questions or concerns regarding the warranty process. We strive to provide prompt and reliable support to ensure your satisfaction and enjoyment of the AOVO Pro Electric Scooter.
Thank you for choosing Electric Future. We are committed to delivering a premium experience and stand behind the quality of our products with our comprehensive warranty.