When you purchase the DECENT ONE electric scooter, you can expect a smooth and efficient delivery process. We strive to provide a seamless experience from the moment you place your order to the scooter's arrival at your doorstep. Here's what you can expect:
- Delivery Timeframe: The scooter will be delivered within 4 to 8 working days. We work with reliable shipping partners such as DPD or DHL to ensure timely and secure delivery.
- Delivery Confirmation Email: Once your scooter is dispatched, we will send you a delivery confirmation email. This email will contain important details such as the tracking number and the courier responsible for delivering your scooter.
- Tracking Your Shipment: With the provided tracking number, you can easily track your scooter's journey from our warehouse to your location. Simply visit the courier's website and enter the tracking number to get real-time updates on the whereabouts of your package.
- Progress Updates: We understand the importance of staying informed about your delivery. That's why we will also send you email updates about the progress of your scooter's delivery. These updates will keep you informed about any significant milestones during the shipping process.
Our goal is to provide transparency and peace of mind throughout the delivery process. Rest assured that your DECENT ONE electric scooter is in good hands, and we are committed to ensuring it reaches you safely and efficiently.