iScooter i9 MAX Adults Folding Electric Scooter with Dual Suspension - 150 Kg Payload, 500W Motor, Max 35KM Range - 10" Off-Road Honeycomb No Puncture Tyres- 24 Month Warranty

The delivery process of the iScooter E9 Pro electric scooter is efficient and reliable. Once your order is placed, we strive to ensure a smooth and timely delivery experience. Here are the details of our delivery service:

• Delivery Time: You can expect to receive your iScooter E9 Pro electric scooter within 4 to 8 working days. We work with trusted courier services such as DPD and DHL to ensure prompt delivery.
• Delivery Confirmation: As soon as your scooter is dispatched, we will send you a delivery confirmation email. This email will contain important information such as the tracking number and the courier company responsible for delivering your scooter.
• Tracking Capability: With the provided tracking number, you can easily track the progress of your delivery. This allows you to stay updated on the whereabouts of your iScooter E9 Pro electric scooter throughout the entire journey.
• Progress Updates: We understand the importance of keeping our customers informed. That's why we will also send you periodic email updates about the progress of your delivery. These updates will provide you with the necessary information to anticipate the arrival of your electric scooter.

Rest assured that we prioritize the safe and efficient delivery of your iScooter E9 Pro electric scooter. We are committed to providing excellent service and ensuring a smooth experience from the moment you place your order until it reaches your doorstep.

We value customer satisfaction and want you to be completely satisfied with your purchase of the iScooter E9 Pro electric scooter. Therefore, we offer a 30-day return and refund policy for your peace of mind. If for any reason you are not satisfied with your scooter, you have the option to return it within 30 days of receiving it.

To ensure a smooth return process, please note the following conditions:

1. Original Condition: The scooter must be returned in its original condition, meaning it should be unused, undamaged, and in its original packaging. We kindly ask that you take care to protect the scooter during the return process.
2. Return Authorization: Before initiating the return, please contact our customer support team to obtain a return authorization. This will help us process your return more efficiently and provide you with the necessary instructions.
3. Return Shipping: The cost of return shipping will be the responsibility of the customer. We recommend using a reliable and trackable shipping method to ensure the safe return of the scooter. Please retain the shipping receipt as proof of return.
4. Refund Process: Once we receive the returned scooter and verify its condition, we will initiate the refund process. The refund will be issued to the original payment method used for the purchase. Please note that it may take some time for the refund to reflect in your account, depending on your financial institution's processing times.

Please keep in mind that the return policy is applicable within 30 days from the date of delivery. Any returns received after this period may not be eligible for a refund.

We strive to provide excellent customer service, and if you have any further questions or concerns regarding the return process, our dedicated support team will be more than happy to assist you.

At Electric Future, we take pride in the quality and durability of our electric scooters. We are confident in the reliability of our products, which is why we offer a 2-year manufacturer warranty on the iScooter Electric Scooter.

This warranty ensures that if your iScooter experiences any manufacturing defects or malfunctions within the warranty period, we will provide assistance in resolving the issue. Depending on the nature of the fault, we offer two options for resolution.

Firstly, if the fault requires professional expertise, we encourage you to send the scooter to our authorized repair center. Our skilled technicians will diagnose and repair the scooter using genuine iScooter parts to ensure optimal performance. Please note that you will need to keep the original packaging box, as it is required for safe transportation of the scooter to the repair center. Our courier partners will not accept the scooter without proper packaging.

Alternatively, for minor issues that can be easily addressed, we can send the necessary replacement parts directly to you. These parts include the motor, computer, mudguard, and battery. By following our detailed instructions and using the provided parts, you can repair your iScooter scooter yourself, saving time and effort.

It is important to note that the warranty does not cover accidental damage or general wear and tear resulting from regular use of the scooter. Additionally, the warranty is not a substitute for insurance coverage, which may offer broader protection against unforeseen circumstances. We strongly recommend considering suitable insurance options to ensure comprehensive coverage for your iScooter scooter.

Our dedicated customer support team is available to assist you with any questions or concerns regarding the warranty process. We strive to provide prompt and reliable support to ensure your satisfaction and enjoyment of the iScooter Electric Scooter.

Thank you for choosing Electric Future. We are committed to delivering a premium experience and stand behind the quality of our products with our comprehensive warranty.

1. Add the desired item to your cart: Start by selecting the item you wish to purchase and add it to your shopping cart.
2. Proceed to checkout: Once you have finished selecting your items, proceed to the checkout page.
3. Fill out your details: On the checkout page, you will be prompted to fill out your personal and shipping information. Provide accurate and complete details to ensure a smooth transaction.
4. Select Klarna as the payment method: After filling out your information, you will be directed to the payment page. Here, you will find various payment options available. Look for and select the Klarna payment option.
5. Complete your order: Once you have selected Klarna as your preferred payment method, review your order details to ensure accuracy. If everything looks good, proceed to complete your order.

By choosing Klarna as your payment method, you can enjoy the convenience of splitting your purchase into multiple interest-free payments. Klarna offers flexibility and ease, allowing you to manage your budget effectively.

If you have any further questions or need assistance with the payment process, our customer support team is available to help.

Please note that electric scooter regulations may vary in different countries and regions. While electric scooters are generally legal in most of Europe, we strongly advise you to check your local laws and regulations before making a purchase.

In Germany, for example, it is important to be aware that a valid ABE (Allgemeine Betriebserlaubnis) certificate is required for motor-powered vehicles. It is also important to note that riding electric scooters is generally only permitted on non-main roads and unmanaged trails, in accordance with local laws and regulations. Riding on private land is also allowed, provided you have the landowner's permission.

It is important to mention that the iScooter E9 Pro electric scooter does not come with an ABE certificate. Therefore, if you are purchasing from Germany, please be aware of this requirement. By making the payment, you are automatically agreeing to the sales regulations of our store. Please note that due to the absence of an ABE certificate, refunds will not be possible. If you require an electric scooter with an ABE certificate, we recommend searching for ABE-certified scooters in our store.

We want to ensure that you have a safe and legal riding experience, so it is crucial to comply with the regulations and requirements of your country or region. Should you have any further questions or concerns about the legal aspects of owning an electric scooter, please feel free to reach out to our customer support team.